从体验到责任：游客满意度的强中介机制如何驱动世界遗产地责任环境行为？

作者

  • 肖梦非 世纪大学
  • 淦伟翔 世纪大学
  • 张乃千 重庆文理学院

关键词:

1

摘要

11

参考

[1]Zulvianti, N., Aulia, F., & Muslim, M. (2023). Environmental impact of tourism at heritage sites: A study of visitor behavior. Journal of Heritage Tourism.

[2]Ramkissoon, H. (2023). Responsible environmental behaviour in heritage tourism: A conceptual framework. Tourism Management Perspectives.

[3]Su, L., & Swanson, S. R. (2020). The role of satisfaction in linking perceived value, emotional response, and tourist loyalty. Journal of Travel Research, *59*(1), 1-16.

[4]Stern, P. C. (2000). Toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56(3), 407–424. https://doi.org/10.1111/0022-4537.00175

[5]Han, H., & Hyun, S. S. (2017). Drivers of customer decision to visit an environmentally responsible museum: Merging the theory of planned behavior and the value–belief–norm theory. Journal of Sustainable Tourism, *25*(9), 1349–1367. https://doi.org/10.1080/09669582.2017.1291642

[6]Quan, S., & Wang, N. (2004). Towards a structural model of the tourist experience: An illustration from food experiences in tourism. Tourism Management, *25*(3), 297–305. https://doi.org/10.1016/S0261-5177(03)00130-4

[7]Ramkissoon, H., Smith, L. D. G., & Weiler, B. (2013). Relationships between place attachment, place satisfaction, and pro-environmental behaviour in an Australian national park. Journal of Sustainable Tourism, *21*(3), 434–457. https://doi.org/10.1080/09669582.2012.708042

[8]Oliver, R. L. (1997). Satisfaction: A behavioral perspective on the consumer. McGraw-Hill.

[9]Cheng, T., Li, S., Zhang, H., & Cao, M. (2021). Examining the antecedents of environmentally responsible behaviour: Relationships among service quality, place attachment and environmentally responsible behaviour. Sustainability.

[10]Al-Azab, M. R., & Abulebda, M. A. (2023). Cultural heritage authenticity: Effects on place attachment and revisit intention through the mediating role of tourist experience. Journal of Association of Arab Universities for Tourism and Hospitality.

[11]Zhang, H., Xiong, K., Fei, G., Jin, A., & Zhang, S. (2023). Factors influencing the conservation intentions of visitors to a World Heritage Site: A case study of Libo Karst. Sustainability.

[12]Cheng, Z. F., & Chen, X. (2022). The effect of tourism experience on tourists’ environmentally responsible behavior at cultural heritage sites: The mediating role of cultural attachment. Sustainability.

[13]Nian, S., Liu, F., Chen, M., & Cheng, G. (2022). Satisfaction of tourism communities in World Heritage Sites based on residents’ perceptions—Study area of Mount Sanqingshan National Park, PRC. Sustainability.

[14]Ramkissoon, H., Nekmahmud, M., & Mavondo, F. (2025). Pathways to social and business sustainability: Place attachment, trust in government, and quality of life. Sustainability.

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已出版

2026-02-08

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肖., 淦., & 张. (2026). 从体验到责任：游客满意度的强中介机制如何驱动世界遗产地责任环境行为？. 人文与社会科学前沿, 1(2). 取读于 从 http://www.axonpublishing.org/index.php/rwshkqy/article/view/71

期

卷 1 编号 2 (2026): 人文与社会科学的理论创新与学科融合

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